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A web hosting service is a type of Internet hosting service that allows individuals and organizations to make their website accessible via the World Wide Web. Web hosts are companies that provide space on a server owned or leased for use by clients, as well as providing Internet connectivity, typically in a data center. Web hosts can also provide data center space and connectivity to the Internet for other servers located in their data center, called colocation, also known as Housing in Latin America or France.
The scope of web hosting services varies greatly. The most basic is web page and small-scale file hosting, where files can be uploaded via File Transfer Protocol (FTP) or a Web interface. The files are usually delivered to the Web "as is" or with minimal processing. Many Internet service providers (ISPs) offer this service free to subscribers. Individuals and organizations may also obtain Web page hosting from alternative service providers. Personal web site hosting is typically free, advertisement-sponsored, or inexpensive. Business web site hosting often has a higher expense depending upon the size and type of the website.
Single page hosting is generally sufficient for personal web pages. A complex site calls for a more comprehensive package that provides database support and application development platforms (e.g. PHP, Java, Ruby on Rails, ColdFusion, or ASP.NET). These facilities allow customers to write or install scripts for applications like forums and content management. Also, Secure Sockets Layer (SSL) is typically used for e-commerce.
The host may also provide an interface or control panel for managing the Web server and installing scripts, as well as other modules and service applications like e-mail. Some hosts specialize in certain software or services (e.g. e-commerce), which are commonly used by larger companies that outsource network infrastructure.
The availability of a website is measured by the percentage of a year in which the website is publicly accessible and reachable via the internet. This is different than measuring the uptime of a system. Uptime refers to the system itself being online, however it does not take into account being able to reach it as in the event of a network outage.
The formula to determine a system’s availability is relatively easy: Total time = 365 days per year * 24 hours per day * 60 minutes per hour = 525,600 minutes per year. To calculate how many minutes of downtime a system may experience per year, take the uptime guarantee and multiply it by total time in a year.
In the example of 99.99%: (1 - .9999) * 525,600 = 52.56 allowable minutes down per year.
The following table shows the translation from a given availability percentage to the corresponding amount of time a system would be unavailable per year, month, or week.
| Availability % | Downtime per year | Downtime per month* | Downtime per week |
|---|---|---|---|
| 90% ("one nine") | 36.5 days | 72 hours | 16.8 hours |
| 95% | 18.25 days | 36 hours | 8.4 hours |
| 97% | 10.96 days | 21.6 hours | 5.04 hours |
| 98% | 7.30 days | 14.4 hours | 3.36 hours |
| 99% ("two nines") | 3.65 days | 7.20 hours | 1.68 hours |
| 99.5% | 1.83 days | 3.60 hours | 50.4 minutes |
| 99.8% | 17.52 hours | 86.23 minutes | 20.16 minutes |
| 99.9% ("three nines") | 8.76 hours | 43.2 minutes | 10.1 minutes |
| 99.95% | 4.38 hours | 21.56 minutes | 5.04 minutes |
| 99.99% ("four nines") | 52.56 minutes | 4.32 minutes | 1.01 minutes |
*For monthly calculations, a 30-day month is used.
A hosting provider’s SLAs may include a certain amount of scheduled downtime per year in order to perform maintenance on the systems. This scheduled downtime is often excluded from the SLA timeframe, and needs to be subtracted from the Total Time when availability is calculated. Depending on the verbiage of an SLA, if the availability of a system drops below that in the signed SLA, a hosting provider often will provide a partial refund for time lost.
Internet hosting services can run Web servers.
Many large companies that are not internet service providers need to be permanently connected to the web to send email, files, etc. to other sites. The company may use the computer as a website host to provide details of their goods and services and facilities for online orders.
Some specific types of hosting provided by web host service providers:
Web hosting is often provided as part of a general Internet access plan; there are many free and paid providers offering these types of web hosting.
A customer needs to evaluate the requirements of the application to choose what kind of hosting to use. Such considerations include database server software, scripting software, and operating system. Most hosting providers provide Linux-based web hosting which offers a wide range of different software. A typical configuration for a Linux server is the LAMP platform: Linux, Apache, MySQL, and PHP/Perl/Python. The web hosting client may want to have other services, such as email for their business domain, databases or multimedia services. A customer may also choose Windows as the hosting platform. The customer still can choose from PHP, Perl, and Python but may also use ASP .Net or Classic ASP. Web hosting packages often include a Web Content Management System, so the end-user does not have to worry about the more technical aspects.
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