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| Type | Societas EuropaeaSE |
|---|---|
| Traded as | Euronext: ATO |
| Industry | IT services, IT consulting |
| Founded | 1997 |
| Headquarters | Bezons, France |
| Area served | Worldwide |
| Key people | Thierry Breton (Chairman & CEO) |
| Services | IT, business consulting and outsourcing services |
| Revenue |  €8.844 billion (2012) |
| Operating income | € 381 million (2012) |
| Net income | € 224 million (2012) |
| Total assets | €7.447 billion (2012) |
| Total equity | €2.379 billion (2012) |
| Employees | 76,418 (2012) |
| Website | Atos.net |
AtosSE (wordmark styled as AtoS), is a French multinational IT services and consulting corporation headquartered in Bezons, France, that in recent years has been the subject of a great deal of controversy in the UK.
Atos provides consulting and technology services, high technology transactional services, as well as managed services and systems. It operates under the brands Atos, Atos Consulting & Technology Services, Atos Worldline and Atos Worldgrid.
In the UK, the Atos Healthcare division has attracted criticism for its management of the Work Capability Assessment on behalf of the Department for Work and Pensions - and particularly for its role in implementing the DWP's criteria for the treatment of disabled people.
The company was formed in 1997 through a merger of two French IT companies; and combined with the Dutch-based company Origin B.V. in 2000, becoming Atos Origin. It subsequently acquired KPMG Consulting in 2002 and SchlumbergerSema in 2004. In 2010 Atos Origin announced the buyout of Siemens IT Solutions and Services and finalized the acquisition in July 2011. Afterwards the company name reverted to Atos.
In 1996, Origin B.V. was created after a merger of the Dutch company BSO and the Philips C&P (Communications & Processing) division, while a year later in 1997, Atos was created following a merger of the French companies Axime and Sligos. In 2001, Atos Origin sold its Nordic operations to WM-data. In 2002, it made a major acquisition by buying KPMG Consulting in the United Kingdom and in the Netherlands. Then in 2004, it acquired SchlumbergerSema, the IT service division of Schlumberger and took over the infrastructure division of ITELLIUM, a subsidiary of KarstadtQuelle.
At the same time (2004), the company created a new subsidiary, Atos Worldline, and the renaming of its consulting activities as Atos Consulting. Also in 2004, Atos Origin Australia, originating from Philips, was sold to Fujitsu. In 2005, Atos Origin sold its activities in the Nordic region, which had become part of the company with the acquisition of Sema Group, to WM-data while in 2006, Atos Origin sold its operations in the Middle East to local management.
In October 2007, Philippe Germond replaced the long-time CEO Bernard Bourigeaud as CEO. Two shareholders, the hedge funds Centaurus Capital and Pardus Capital, tried to gain control over the company via the supervisory board. In November 2008, the boardroom battle came to an end when Thierry Breton replaced Philippe Germond as chairman and CEO.
In late 2008, Atos Origin was one subject of a government enquiry after a memory stick with passwords and user names for a government computer system was found in the car park of a public house.
In August 2010 Atos Origin acquired Indian payment company Venture Infotek. In December 2010 Atos Origin agreed to acquire the IT Solutions and Services subsidiary of Siemens for €850 million. As part of the transaction, Siemens agreed to take a 15% stake in the enlarged Atos, to be held for a minimum of five years.
The company dropped the "Origin" suffix of its name in July 2011 after completing its acquisition of the Siemens unit. In June 2012 the CEO of the UK Border Agency revealed that Atos was responsible for major disruptions in the Agency's IT systems over the prior months.
In November 2011 Atos and software services provider Ufida International Holdings formed the joint venture Yunano. The two companies invested EUR 5.7million. Atos has 70 percent and UFIDA has 30 percent. The joint venture has its HQ in Bezons, near Paris, France. In 2012 Atos announced the creation of a new company called Canopy. The CEO is Jacques Pommeraud. In 2011 Atos introduced a Zero Email initiative, banning email as a form of internal communications, except for use with customers and prospects. As part of the intitiative, Atos acquired the French software company blueKiwi in early 2012, rolling out their ZEN social networking software across its organisation.
In April 2013, Atos became responsible for implementing the UK's Personal Independence Payment (PIP) benefits to disabled people. PIP replaces the previous Disability Living Allowance. Government figures made it clear that the overall package of changes announced in December would see – by 2015 – 20,000 fewer people eligible for the enhanced mobility rate than under the previous draft version of the PIP regulations, with this gap rising to 51,000 by 2018. Three disabled campaigners have asked the courts for permission to challenge the government’s decision to tighten eligibility for personal independence payment (PIP) for people with the highest mobility needs and in May 2013 were granted a judicial review to take place in July 2013.
Atos operates under the brands Atos, Atos Consulting & Technology Services, Atos Worldline and Atos Worldgrid.
Atos is currently No. 8 in the Worldwide IT services market; and No. 2 in the European market, behind IBM. It delivers transactional services, consulting and technology services, systems integration and managed services. The company provides occupational healthcare at more than 150 centres in the UK.
Atos has been the official IT Partner for the Olympic Games since 2001 and is expected to continue until 2016. Atos, through the SchlumbergerSema's acquisition, was involved in previous Games during the 1990s, starting with the Barcelona Olympic Games in 1992. Atos has been one of 11 major sponsors for the Olympic Games since 2001. Atos were sponsors of the 2012 Paralympic Games in London.
In 2011, disability campaign groups called for a boycott of the 2012 Paralympic Games due to Atos's sponsorship of the games, while simultaneously assessing disabled people's ability to work on behalf of the government. During the first week of the Paralympics in the summer of 2012, activists and disabled people targeted Atos in a series of nationwide protests. This culminated on Friday 31 August with a demonstration outside ATOS headquarters in Triton Square, Londonwhich ended in a confrontation with the police.
Atos Healthcare's has a contract believed to be worth £400 million with the UK's Department for Work and Pensions (DWP), under which it "conduct[s] disability assessments for people claiming a range of disability benefits including Employment Support Allowance, Personal Independence Payment, Incapacity Benefit, and Industrial Injuries Disablement Benefit."These assessments are computer based and have been criticised for their outcomes. In 2013 a Public Accounts Committee made up of MPs and chaired by Margaret Hodge, revealed that in 2011/12 Atos was paid 112.4m to carry out 738,000 assessments. 38% of appeals against the DWP were successful. The Committee declared the Work Capability Assessments resulted in too many wrong decisions being overturned. Whilst Atos are paid to make the assessments, it is the government who pay for the tribunal appeals. "The Department's got to get a grip of this contract", concluded Margaret Hodge.
MP's first debated Atos Healthcare and the Work Capability Assessment in Westminster Hall on 4 September 2012.
Atos has been criticized in the media, in Parliament, by the medical profession, and by protest groups regarding its disability programs.
A government study published in 2012 found that half of the people identified as "fit for work" by Atos Healthcare's Work Capability Assessment on behalf of the Department of Work and Pensions in the UK, remained unemployed and without income.
In 2012, 43 complaints against Atos doctors and nurses were being investigated by the General Medical Council or Nursing and Midwifery Council. Criticism has been directed at Atos over the ability of its staff to deal with complex mental health problems and conditions whose symptoms vary with time. In August 2012, Atos Healthcare claimed they had appointed 60 Mental Function Champions to provide additional training.
Atos assessors have found patients with brain damage, terminal cancer or severe multiple sclerosis to be fit for work. According to government statistics, 1300 people died shortly after being declared fit for work by Atos.
In August 2011, twelve doctors working for Atos as disability assessors had been placed under investigation by the General Medical Council because of allegations of misconduct in relation to their duty of care to patients.
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