| GENERAL QUESTIONS | | |
| ▪ | What are the rules of MAGIA products use? Click here please to read our terms of use. The main rules are: No resales. One license (one copy) is for one product use. |
| ▪ | Is the license a one-time fee payment? Yes, the cost of any MAGIA product is a one-time fee without any additional charges. |
| ▪ | Can I buy a license for an unlimited use of product? Yes, such option is available for some products. This license allows you to use a product unlimited number of times, for any projects. However, you can not resale it, as it will still a MAGIA property. To purchase this option you can select it from the dropdown menu on the 2CO payment page when you buy the product itself or separately, from the options page. |
| ▪ | Where can I get the password to unlock the product? We send this password on your email within 12 hours after your payment (usually within 15 minutes). This time is required for the manual credit card fraud test (we're forced to check each order). |
| ▪ | What are the advantages of purchasing your products? The major advantages are the cost & the time. For an affordable one-time cost you receive high quality product created by pro MAGIA designers and you save your valuable time. |
| ▪ | What payment methods are available? You can purchase our products using any credit card (Visa MasterCard, American Express, Discover/Novus, Diners Club, JCB and derivatives of these brands, such as Visa Electron) or check (US bank account required). |
| WEBSITE TEMPLATE F.A.Q. |
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| ▪ | What is a website template? Website template (HTML website template) is a pre-made, ready for use webpage with sample content. Website template is the base of any website and you can use it to create a website for yourself, your company or your own client. |
| ▪ | I paid the MAGIA link removal, but the link still shows up You purchased the right to remove our link, so simply delete it using any HTML or text editor. We can't remove it automatically. |
| ▪ | What do I receive when I buy your website template? Please read package description of particular MAGIA website template. Usually it contains: ▪ 1 website template (HTML webpage) ▪ Adobe Photoshop source graphic layout (PSD file) ▪ CSS file (Cascading Style Sheets) ▪ JavaScript file (for menu mouse-over effect) ▪ Sliced and optimized template graphics |
| ▪ | Could MAGIA change the logo & button names for me? Yes, we offer such service. Take a look at the detailed info on our website template customization service please. |
| ▪ | Is your template Microsoft FrontPage compatible? Sure. All our website templates are compatible with any visual or text HTML editor including Microsoft FrontPage, HomeSite, DreamWeaver, HotDog, etc. |
| ▪ | How can I modify your template to suit my website? Adobe Photoshop PSD layout (that comes with every our website template) contains the layers for each page element such as company name, menu buttons or slogan. You can change these layers to suit your site/design. In fact, you can change overall template's design. |
| ▪ | Should I buy a new template for every page of a site? No, you can use one template as many times as you need on one (same) website. However, you should repurchase the template if you wish to use it for building another website. One template is for one website. |
| ▪ | What is your page width? Our website templates are designed to fit in 800x600+ pixels screen resolution. |
| ▪ | I want to accept credit cards on my site. Can you help? You can use the services of any credit processing company (we recommend to use this one). You will need to add the HTML code provided by your processor to the "Order Now" buttons or use some shopping cart script. |
| WEBPAGE LAYOUT RELATED QUESTIONS |
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| ▪ | What is a webpage layout (website layout)? Webpage Layout is a graphic design (layout) of a webpage. It's professional Adobe Photoshop multilayer PSD file required for HTML webpage (website template) design. |
| ▪ | What do I receive when I order a webpage layout? One multilayer Adobe Photoshop file with unmerged layers and editable layer effects and required font(s). |
| ▪ | I paid the MAGIA link removal, but the link still shows up You purchased the right to remove our link, so simply delete it using any HTML or text editor. We can't remove it automatically. |
| ▪ | Could you create website template from page layout? No, sorry. This service is not available for our webpage layouts. However, we can create a website template from your own layout designed by any third-party company - more info |
| ▪ | What's the width of your webpage layouts? Our webpage layouts are designed for 800x600+ pixels screen resolution. |
| GRAPHIC PRODUCTS RELATED QUESTIONS |
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| ▪ | What is a graphic design? Graphic Design is a graphic layout of an image created and saved as Adobe Photoshop multilayer PSD file. |
| ▪ | What do I receive when I order a graphic design? Usually, you'll get one multilayer Adobe Photoshop file with unmerged layers and editable layer effects and required font(s) |
| ADOBE PHOTOSHOP RELATED QUESTIONS |
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| ▪ | What is Adobe Photoshop? Adobe Photoshop is the world's most popular image editor. You can get more info and download a Free trial version from here. |
| ▪ | I don't have Adobe Photoshop. How can you help me? Please order our customization service. We'll make all required graphic changes in Adobe Photoshop PSD file for you. |
| ▪ | I can't see some (any) layers in Adobe Photoshop!? The layers are often grouped into folders. To edit the layers you should open a folder first. Also some graphic layers may be in invisible mode. You should turn on their visibility (click the eye icon located to left of hidden layer name or folder name). |